Hybrid Telesales Executive – Build Appointments & Thrive

DPD UK; Motherwell; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Holiday trading

Enhanced maternity/paternity

Life assurance 4x salary

Free onsite parking

Health kiosks

Vitality at Work

Discounted shopping

Milestone Days off

Eye tests

Job summary

DPD UK is seeking a Telesales Executive to maximise sales by generating high quality appointments for Field Sales Executives. You will be part of a busy team in Motherwell, with hybrid working (3 days in the office, 2 days at home) after training, supporting a fast-paced, growing parcel delivery provider.

Role requires outbound calling experience, excellent communication, CRM familiarity (Salesforce), and a target-driven approach.

Qualifications

• Experience in outbound calls, B2B or B2C.
• Excellent verbal and written communication.
• Strong telephone manner.
• Strong attention to detail and organisational skills.
• Experience with CRM systems (e.g., Salesforce).
• Self-motivated, resilient and target-driven.
• Ability to engage with key decision makers.
• Demonstrate the DPD values: Passion, Respect, Honesty, Flexibility, Caring, Accountability.

Responsibilities

• Generate appointments for FSEs by identifying new business opportunities.
• Gather information and update Salesforce with potential opportunities.
• Contact potential customers to secure appointment commitments.
• Achieve daily and weekly targets.
• Maintain accurate records of shipping requirements and contact details.
• Update and maintain internal systems.
• Liaise with FSEs and Sales Managers; promote products and services.

Skills

Outbound calls

Telephone manner

Attention to detail

Listening skills

CRM familiarity

Self-motivated

Resilient

Target-driven

Stakeholder engagement

DPD values alignment

Tools

Salesforce

Job description

DPD UK is seeking a Telesales Executive to maximise sales by generating high quality appointments for Field Sales Executives. You will be part of a busy team in Motherwell, with hybrid working (3 days in the office, 2 days at home) after training, supporting a fast-paced, growing parcel delivery provider.

Role requires outbound calling experience, excellent communication, CRM familiarity (Salesforce), and a target-driven approach.