Hybrid Technical Support & Operations Administrator

Cadent Foundation; Willenhall; Hybrid; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Annual bonus

Pension scheme matched up to 18%

25 days holiday +

Flexible working

Job summary

Cadent Foundation is hiring a Technical Support Administrator to provide essential administrative and coordination support across operations. The role sits at the heart of multiple processes, assisting with compliance, project tracking, training coordination, and asset data management.

You will work with diverse stakeholders to keep information accurate, activities on track, and customers updated. Ideal candidates are highly organised, enjoy variety, and value delivering excellent support.

Qualifications

• Strong administrative experience with multi-tasking and deadlines.
• Excellent organisational skills for coordinating activities and tracking progress.
• Customer and stakeholder focus in a professional, responsive manner.
• IT and systems capability using MS Office and other databases.
• Attention to detail to maintain accurate records and data.
• Clear and professional written and verbal communication.
• Strong problem-solving approach to improve processes.
• Administrative qualifications and IOSH/SCO accreditation are beneficial.

Responsibilities

• Provide wide-ranging administrative and coordination support to keep operations running smoothly.
• Assist with project tracking, training coordination, and asset data management.
• Handle customer inquiries and liaise with stakeholders to maintain updated information.

Skills

Administrative experience

Organisational skills

Customer/stakeholder focus

IT & systems capability

Attention to detail

Communication skills

Problem-solving

Education

Administrative qualifications

IOSH or SCO accreditation

Tools

Excel

Word

Microsoft Office

Databases / business systems

Job description

Cadent Foundation is hiring a Technical Support Administrator to provide essential administrative and coordination support across operations. The role sits at the heart of multiple processes, assisting with compliance, project tracking, training coordination, and asset data management.

You will work with diverse stakeholders to keep information accurate, activities on track, and customers updated. Ideal candidates are highly organised, enjoy variety, and value delivering excellent support.