Hybrid Showroom Care Coordinator — Ops & Client Service

Momentum Instore; Rainow; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

23 days holiday + bank holidays

Birthday day off

Company events

Wellbeing programme

Free parking

Pension scheme

Job summary

Momentum Instore is seeking a Showroom Care Co-ordinator to join the DIY Retailer Showroom Care Team on a permanent basis. The role is based at our Head Office in Tytherington, Macclesfield, with a hybrid pattern of three days in the office and two days at home.

You will coordinate various showroom care activities, liaising with stores, field teams and internal colleagues to capture requirements, progress work within agreed timescales and support service delivery.

Qualifications

• Be approachable and confident with strong attention to detail and organisational skills.
• Excellent communication and customer service abilities are essential.
• Proficient with Microsoft Office, especially Excel.

Responsibilities

• Liaise with stores, field teams, merchandisers and internal colleagues to capture requirements and progress work on time.
• Coordinate hotels and travel for the team in line with business needs.
• Act as main contact for DIY Retailer store staff and manage enquiries promptly.

Skills

Inspiring

Trustworthy

Methodical

Excel

Excellent communication

Tools

Microsoft Office

Job description

Momentum Instore is seeking a Showroom Care Co-ordinator to join the DIY Retailer Showroom Care Team on a permanent basis. The role is based at our Head Office in Tytherington, Macclesfield, with a hybrid pattern of three days in the office and two days at home.

You will coordinate various showroom care activities, liaising with stores, field teams and internal colleagues to capture requirements, progress work within agreed timescales and support service delivery.