Hybrid Scrum Master: Lead Dual Software Delivery Teams

Brown & Brown, Inc.; Borehamwood; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Holiday and pension

Flexible working

Professional qualifications funding

Benefits

Job summary

Brown & Brown (Europe) is seeking a Scrum Master to lead two software delivery squads in a hybrid London setting. You will foster focus, collaboration, transparency and continuous improvement, enabling self-managing teams and clear delivery goals.

You will facilitate ceremonies, coach Product Owners and engineers, manage impediments and dependencies, and partner with stakeholders to optimise flow and predictability while maintaining delivery health and quality.

Qualifications

• Proven experience as a Scrum Master or Agile Delivery professional supporting software engineering teams.
• Experience supporting more than one squad or workstream at the same time.
• Strong practical knowledge of Scrum and a good understanding of Kanban, lean delivery and the software development lifecycle.
• Excellent facilitation, coaching and servant leadership skills.
• Ability to build trust, challenge constructively and influence without relying on authority.
• Experience identifying and resolving impediments, risks and dependencies in complex delivery environments.

Responsibilities

• Support two squads: Provide dedicated Scrum Master support across two cross-functional software delivery squads, balancing priorities and maintaining effective engagement with both.
• Facilitate agile delivery: Plan and facilitate sprint planning, daily Scrum, refinement, reviews and retrospectives, ensuring ceremonies are purposeful and outcome-focused.
• Coach and enable: Coach squad members, Product Managers and stakeholders in Scrum, agile and lean principles, helping teams strengthen ownership and self-management.
• Remove impediments: Identify obstacles early, coordinate their resolution and escalate where wider support or decisions are required.
• Improve flow and predictability: Use appropriate delivery measures and team insight to identify bottlenecks, support realistic planning and drive evidence-led improvement.
• Manage risks and dependencies: Make delivery risks, issues and cross-squad dependencies visible, supporting timely action and clear ownership.
• Strengthen collaboration: Build effective working relationships across Product, Engineering, Architecture, QA, Operations and external partners.
• Enable stakeholder communication: Support clear, transparent communication on progress, priorities, risks and changes without creating unnecessary administration for the squads.
• Embed continuous improvement: Create psychological safety for reflection and feedback, agree practical improvement actions and follow through on outcomes.
• Support delivery health: Help squads maintain quality, a sustainable pace and readiness for production releases, and support coordination during delivery issues or incidents where required.
• Share good practice: Contribute to consistent agile ways of working across Digital Delivery while recognising that each squad may require a tailored approach.

Skills

Scrum Master

Agile delivery

Facilitation

Stakeholder management

Job description

Brown & Brown (Europe) is seeking a Scrum Master to lead two software delivery squads in a hybrid London setting. You will foster focus, collaboration, transparency and continuous improvement, enabling self-managing teams and clear delivery goals.

You will facilitate ceremonies, coach Product Owners and engineers, manage impediments and dependencies, and partner with stakeholders to optimise flow and predictability while maintaining delivery health and quality.