Hybrid Sales Support Specialist

VCHRGD; Bourne End; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Job summary

VCHRGD is seeking a Sales Support Administrator to underpin its Commercial team. You will manage quotes and orders, maintain CRM data accuracy, and handle partner and customer inquiries to keep commercial activity organised and progressing.

You will proactively follow up quotes, support the Commercial Director and Partnerships Manager, and help produce regular sales reports. This hybrid role is commutable to Bourne End/Maidenhead and requires 1–3 years in a sales support or similar role.

Qualifications

• 1–3 years in a sales support, sales operations, customer-facing administration or order-processing role.
• Strong attention to detail and the confidence to check information before quotes or orders.
• Confident, friendly written and verbal communication with customers, partners, suppliers and colleagues.
• Working knowledge of a CRM system such as HubSpot, Salesforce, Pipedrive or similar, or quick learning ability.

Responsibilities

• Quoting and order processing: turn requests into accurate quotes and orders, check pricing, VAT, delivery charges and terms.
• Follow-up and opportunity support: proactively follow up quotes/leads and prepare call notes for leadership.
• CRM administration and data quality: keep CRM records accurate and up to date.
• Partner and customer query handling: act as first point of contact for inquiries and route to correct owner.
• Sales reporting and commercial coordination: prepare pipeline, quote, order, and partner performance reports.
• Process improvement and knowledge capture: document repeatable sales support processes and templates.

Skills

Detail-oriented

Organised

Customer-facing

Proactive

Tools

HubSpot

Salesforce

Pipedrive

Job description

VCHRGD is seeking a Sales Support Administrator to underpin its Commercial team. You will manage quotes and orders, maintain CRM data accuracy, and handle partner and customer inquiries to keep commercial activity organised and progressing.

You will proactively follow up quotes, support the Commercial Director and Partnerships Manager, and help produce regular sales reports. This hybrid role is commutable to Bourne End/Maidenhead and requires 1–3 years in a sales support or similar role.