Hybrid Sales Support Exec | Bracknell | £35k + Benefits

SCC; Bracknell; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Large company benefits

Flexible benefits scheme

Volunteering days

Job summary

SCC is hiring a Sales Support Executive in Bracknell to provide commercial, operational, and administrative support within the Business Partnering team. You will work with Account Managers across strategic accounts to enable activity, improve efficiency, and support revenue growth; no direct sales target ownership.

Role requires collaboration with internal UK teams and the Romania offshore centre for quotes, order processing, and CRM updates.

Qualifications

• Experience in a sales support, account support, or fast-paced customer environment.
• Excellent written and verbal communication skills.
• Strong organisational and time-management skills with the ability to manage priorities across multiple strategic accounts.
• Previous account management, sales support, or customer service experience is desirable.
• Experience of supporting upsell and cross-sell activity.
• Ability to work effectively with Account Managers and take ownership of agreed actions.

Responsibilities

• Provide day-to-day support to assigned Account Managers across strategic customer accounts.
• Hold regular account-priority calls with Account Managers to align on focus areas, actions, opportunities, risks and deadlines.
• Build and maintain account knowledge covering stakeholders, procurement routes, customer portals, frameworks, service requirements and commercial processes.
• Develop understanding of sectors and end-customer environments supported by partners; recognise compliance and governance requirements.
• Support Account Managers in retaining existing business, progressing pipeline and improving customer engagement.
• Coordinate quotations, pricing requests, orders, renewals, and special bids with Revenue Operations and vendor teams.
• Use vendor pricing programmes, portals, and tools to secure competitive pricing and maximize SCC margin.
• Ensure pre-sales enquiries, quotations, orders and customer requests are handled accurately and timely.
• Proactively chase outstanding quotations, orders, and actions; keep Account Managers updated on progress and risks.
• Maintain accurate CRM records including opportunities, pipeline activity, and customer actions.
• Support meeting preparation, follow-up actions, reporting and account reviews; ensure commitments are tracked.
• Collaborate with offshore Romania team for quote management and order processing as needed.
• Promote SCC tools such as Lifecycle for standardisation and automation.

Skills

Sales support

Account support

Communication skills

Organisational skills

Time management

CRM systems

Team collaboration

Problem solving

Vendor portals

Tools

CRM software

Job description

SCC is hiring a Sales Support Executive in Bracknell to provide commercial, operational, and administrative support within the Business Partnering team. You will work with Account Managers across strategic accounts to enable activity, improve efficiency, and support revenue growth; no direct sales target ownership.

Role requires collaboration with internal UK teams and the Romania offshore centre for quotes, order processing, and CRM updates.