Hybrid Sales Support Executive — Drive Renewals & Growth

Softcat plc; Marlow; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Share incentive plan

Life Assurance

Holiday

Trips

Vouchers

Partner/family Benefits

Pension

Job summary

Softcat plc in the United Kingdom is seeking a Corporate Dedicated Sales Support Executive to support account managers in delivering exceptional service to customers. The role focuses on quotations, customer contact, renewals, and upsell opportunities within a long-standing client base.

The successful candidate will work in a hybrid setup, balancing three days in the office with two days working from home, and will rely on strong communication and relationship-building to maximise GP while

Qualifications

• Experience in sales support is required.
• Strong communication and relationship-building skills.
• Proficiency in Microsoft Office applications.

Responsibilities

• Account management; quotations; regular customer contact; understanding strategy leading to project-based work
• Dealing with demanding customers, turning queries around quickly and accurately
• Proactively managing renewals and working with specialist teams for opportunities to upsell
• Understanding the different nuances and expectations of each customer
• Initiating and developing relationships with the vendor account management team, channel partners and distribution

Skills

Sales support experience

Excellent communicator

Organised

Relationship building

Microsoft Office

Job description

Softcat plc in the United Kingdom is seeking a Corporate Dedicated Sales Support Executive to support account managers in delivering exceptional service to customers. The role focuses on quotations, customer contact, renewals, and upsell opportunities within a long-standing client base.

The successful candidate will work in a hybrid setup, balancing three days in the office with two days working from home, and will rely on strong communication and relationship-building to maximise GP while