Hybrid Sales Support & Admin Specialist

Experian; United Kingdom; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Pension

Bupa healthcare

Sharesave Scheme

25 days annual leave

Job summary

Experian is seeking a Sales Support Administrator to provide essential administrative support to the sales team within the GTM function. You will ensure orders, billing and system updates are completed accurately and on time, contributing to a smooth revenue cycle and strong internal collaboration.

The role focuses on internal processes rather than client-facing duties, with hybrid working arrangements (40% office-based) and a comprehensive benefits package.

Qualifications

• Experience in a sales administrative, sales support, or sales operations role.
• Experience speaking to customers.
• Comfortable working with systems such as CRM, billing platforms or internal tools.
• Strong attention to detail with the ability to handle high-volume, process-driven work.
• Good written and verbal communication skills.
• Ability to follow processes and work within defined guidelines.

Responsibilities

• Process and maintain Sales BU activities, including updating system settings and configurations.
• Support revenue and billing activities ensuring data accuracy and alignment with terms.
• Process new orders and opportunities, ensuring timely setup for delivery.
• Complete routine data entry and updates across systems (CRM, billing, etc.).
• Support preparation and processing of quotes, orders and contracts with complete information.
• Maintain clean CRM records for all transactions.
• Track orders and raise issues when information is missing or incorrect.

Skills

Sales admin experience

Customer communication

CRM systems

Tools

CRM systems

Billing platforms

Internal tools

Job description

Experian is seeking a Sales Support Administrator to provide essential administrative support to the sales team within the GTM function. You will ensure orders, billing and system updates are completed accurately and on time, contributing to a smooth revenue cycle and strong internal collaboration.

The role focuses on internal processes rather than client-facing duties, with hybrid working arrangements (40% office-based) and a comprehensive benefits package.