Hybrid Sales Admin: Customer Relations & Orders

Pertemps Leicester; Leicester; Hybrid; GBP 31,500 - 38,500; Full time

Benefits offered by this job

Hybrid working

28 days holiday (including bank hols)?

Pension scheme

Free on-site parking

Job summary

Pertemps Leicester is seeking a proactive Sales Administrator in Leicester to support the sales team, manage customer relationships, and handle order processing. The role offers hybrid working, with the option to work from home up to two days per week after training, and provides a structured, customer-focused environment.

You will be confident communicating with customers, building long-term relationships, and delivering outstanding support throughout the sales process, in a fast-paced team

Qualifications

• Previous experience in a Sales Administrator, Sales Support, Customer Service or Account Management role.
• Excellent communication and relationship-building skills.
• A confident and resilient approach with the ability to handle challenging conversations professionally.
• A proactive attitude and strong sales mindset.
• Good organisational skills and the ability to manage multiple priorities.
• Strong IT skills and experience using CRM systems or Microsoft Office.
• A positive personality with the confidence to build rapport with customers.

Responsibilities

• Building and maintaining strong relationships with customers.
• Supporting the sales team with day-to-day administration and customer enquiries.
• Processing customer orders accurately and efficiently.
• Managing customer accounts and ensuring records are kept up to date.
• Handling telephone and email enquiries in a professional and friendly manner.
• Resolving customer queries and dealing confidently with challenging situations.
• Working closely with internal departments to ensure excellent customer service.
• Providing proactive support to help drive sales and customer satisfaction.

Skills

Relationship building

Sales support

Customer service

Account management

Communication

CRM proficiency

MS Office

Tools

CRM systems

Microsoft Office

Job description

Pertemps Leicester is seeking a proactive Sales Administrator in Leicester to support the sales team, manage customer relationships, and handle order processing. The role offers hybrid working, with the option to work from home up to two days per week after training, and provides a structured, customer-focused environment.

You will be confident communicating with customers, building long-term relationships, and delivering outstanding support throughout the sales process, in a fast-paced team