Hybrid Regional Service Administrator — Member Support

ROYAL COLLEGE OF NURSING; Bolton; Hybrid; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Annual leave 32 days + bank holidays +

Hybrid working up to 60% remote

Job summary

Royal College of Nursing is seeking a Regional Service Administrator in Bolton with a hybrid working arrangement. The role involves providing admin support for member inquiries, diary management and assisting with regional events, branch meetings, conferences and campaigns.

You will be a key member of the team, delivering excellent customer service across multiple channels and coordinating with internal and external stakeholders in a fast-paced environment.

Qualifications

• Strong customer service orientation.
• Excellent organisational and time-management skills.
• Clear, professional communication across channels.

Responsibilities

• Provide admin support for member and officer enquiries and casework.
• Manage diaries and scheduling for regional activities.
• Assist planning and delivery of regional events, branch meetings, conferences and campaigns.
• Coordinate activities with internal and external stakeholders and act as first point of contact.

Skills

Customer service

Organisational skills

Time management

Communication

Tools

Microsoft Office

Job description

Royal College of Nursing is seeking a Regional Service Administrator in Bolton with a hybrid working arrangement. The role involves providing admin support for member inquiries, diary management and assisting with regional events, branch meetings, conferences and campaigns.

You will be a key member of the team, delivering excellent customer service across multiple channels and coordinating with internal and external stakeholders in a fast-paced environment.