Regional Operations Lead - West Midlands (Hybrid)

Royal College of Nursing; Birmingham; Hybrid; GBP 84,000 - 95,000; Full time

Job summary

Royal College of Nursing in Birmingham is seeking a Head of Operations for the West Midlands region. You will lead and develop senior officers, drive member recruitment and engagement, and ensure high-quality services for members across departments.

You will work as part of the Regional Management Team, shaping the region’s services, championing inclusion, and extending reach through innovative ideas while managing a hybrid work pattern with three days remote.

Responsibilities

• Lead and develop our Senior RCN Officers and oversee the work and growth of our reps and activists.
• Help drive member recruitment, retention and engagement across the West Midlands.
• Support and coach your team while championing the needs of existing and new members.

Job description

Royal College of Nursing in Birmingham is seeking a Head of Operations for the West Midlands region. You will lead and develop senior officers, drive member recruitment and engagement, and ensure high-quality services for members across departments.

You will work as part of the Regional Management Team, shaping the region’s services, championing inclusion, and extending reach through innovative ideas while managing a hybrid work pattern with three days remote.