Hybrid QA Officer - Apprenticeships & Qualifications

The Workforce Development Trust group; Sheffield; Hybrid; GBP 30.000 - 37.000; Vollzeit

Benefits dieser Stelle

Generous annual leave

Flexible working

Health and wellbeing benefits

Enhanced pension

Cycle to work

Zusammenfassung

SFJ Awards, part of The Workforce Development Trust, seeks a Quality Assurance Officer in Sheffield with hybrid working. You will oversee day-to-day assessment and QA for apprenticeships, maintain risk-based monitoring, and foster strong relationships with Centres, Associates and internal teams to ensure excellent customer service.

Daily tasks include reading reports, addressing Centre queries, and coordinating QA activities to ensure timely delivery in line with SFJ Awards requirements.

Qualifikationen

• Organised and capable of building relationships with customers and associates.

Aufgaben

• Coordinate quality and compliance across apprenticeship assessment and non-regulated provision.
• Meet deadlines in line with ways of working.
• Manage and monitor the work of Associates.
• Support recruitment and onboarding of Associates.
• Maintain CPD and conflict of interest records for Associates.
• Ensure apprenticeship assessments follow SFJ Awards policies.

Kenntnisse

Organised

Relationship building

Attention to detail

Jobbeschreibung

SFJ Awards, part of The Workforce Development Trust, seeks a Quality Assurance Officer in Sheffield with hybrid working. You will oversee day-to-day assessment and QA for apprenticeships, maintain risk-based monitoring, and foster strong relationships with Centres, Associates and internal teams to ensure excellent customer service.

Daily tasks include reading reports, addressing Centre queries, and coordinating QA activities to ensure timely delivery in line with SFJ Awards requirements.