Hybrid Product Owner — Digital Transformation

A2Dominion Group; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Private Medical Insurance

Up to 8% contributory pension

Job summary

A2Dominion is seeking an experienced Product Owner to lead strategic development, delivery and optimisation of digital products and platforms. You will drive customer-focused, data-informed solutions and align roadmaps with organisational priorities to improve customer outcomes and drive efficiency.

Based in London with hybrid working (1-2 days/month in the office), you will own the product lifecycle from concept to continuous improvement, working with operations, IT, suppliers and

Qualifications

• Experience with Totalmobile or similar field service/mobile workforce management platforms.
• Proven experience in product management and agile delivery environments.
• Strong understanding of digital product lifecycle management and product frameworks.
• Experience using agile methodologies to deliver successful digital products and services.
• Strong customer-focused service design capability.
• Experience managing suppliers, contracts and external partners.
• Understanding of digital accessibility standards and customer experience best practice.
• Understanding of governance, cyber security and data protection principles.
• Commercial awareness with the ability to balance customer needs, organisational priorities and value for money.

Responsibilities

• Lead the strategic management and continuous improvement of digital products and platforms across the organisation.
• Develop and maintain product strategies, roadmaps and delivery plans that align with customer needs and organisational objectives.
• Define and manage product backlogs, user stories and priorities using agile and user-centred delivery approaches.
• Work collaboratively with operational teams, customers, IT, Data & BI, suppliers and transformation teams to shape requirements and deliver successful outcomes.
• Ensure digital products remain customer-focused, accessible, secure and compliant with organisational standards and governance requirements.
• Monitor product performance, adoption, customer feedback and operational impact to support evidence-based decision making.
• Develop meaningful product reporting, KPIs and benefits-tracking frameworks.
• Identify opportunities for innovation, automation, self-service and service improvement through digital solutions.
• Contribute to business cases, investment proposals and funding recommendations for new product initiatives.
• Manage supplier and partner relationships, ensuring value for money, effective performance and contractual compliance.
• Work with Procurement and Finance teams to support technology procurement, supplier reviews and contract management activities.
• Promote agile delivery methodologies, continuous improvement and product management best practice across teams.
• Act as a subject matter expert for product management, digital service delivery and customer-focused design.

Skills

Totalmobile

Product management

Agile delivery

Lifecycle management

User-centred design

Supplier management

Accessibility

Data protection

Governance

Commercial awareness

Education

Degree qualified / equivalent in Business, Technology, Digital, Product Management

Job description

A2Dominion is seeking an experienced Product Owner to lead strategic development, delivery and optimisation of digital products and platforms. You will drive customer-focused, data-informed solutions and align roadmaps with organisational priorities to improve customer outcomes and drive efficiency.

Based in London with hybrid working (1-2 days/month in the office), you will own the product lifecycle from concept to continuous improvement, working with operations, IT, suppliers and