Hybrid Product Manager — Digital Services & UX

National Highways; Birmingham; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

National Highways is recruiting a Product Manager to drive vision, delivery, and continuous improvement of digital products for the transport network.

The role focuses on shaping product strategy, prioritising value-driven work, and supporting multidisciplinary teams in delivering high-quality digital services using Agile practices.

The position is hybrid, with two days per week in National Highways offices and travel for team meetings as required.

Qualifications

• Experience applying Agile practices and selecting delivery approaches.
• Strong user-centred mindset using research to represent user needs.
• Ability to balance effort, risk and business value when prioritising roadmaps.

Responsibilities

• Define and maintain the product vision, strategy, and roadmap aligned with user needs and policy objectives.
• Own and prioritise the product backlog using research, data insights, and stakeholder input.
• Champion user-centred design, accessibility, and service standards across products.
• Collaborate with delivery teams to provide clear product direction and acceptance criteria.
• Build strong stakeholder relationships, using data and performance insights to support decisions.

Skills

Agile practices

User research

Stakeholder management

Decision making

Roadmap prioritization

Education

Professional Scrum Product Owner

Scrum Master (Scrum.org / Scrum Alliance)

Kanban certification

Tools

Job description

National Highways is recruiting a Product Manager to drive vision, delivery, and continuous improvement of digital products for the transport network.

The role focuses on shaping product strategy, prioritising value-driven work, and supporting multidisciplinary teams in delivering high-quality digital services using Agile practices.

The position is hybrid, with two days per week in National Highways offices and travel for team meetings as required.