Hybrid Process Governance Analyst (SharePoint)

Money & Pensions Service; Bedford; Hybrid; GBP 45,000 - 59,000; Full time

Benefits offered by this job

30 days annual leave

Pension scheme 2:1

Cycle to work scheme

Eye tests & flu jabs

Employee assistance programme

Job summary

Money and Pensions Service (MaPS) in Bedford is seeking a Process Governance Analyst to maintain and develop the SharePoint repository for the Customer Directorate’s business processes. You will ensure governance, metadata accuracy and timely reporting to support oversight and assurance.

The role requires configuring SharePoint, Power Automate workflows, and BPMN 2.0 knowledge, with a focus on continuous improvement.

Qualifications

• Experience configuring SharePoint sites, lists, libraries and power automate workflows.
• Knowledge of BPMN 2.0 and experience creating or maintaining process maps.
• Experience producing reports and management information to support decision-making.
• Excellent communication and collaboration abilities, including providing user support and guidance.
• Good analytical and problem-solving skills, with an interest in continuous improvement.
• Experience of Power BI, Power Automate or other Microsoft 365 reporting and automation tools.
• Experience developing guidance materials, templates or delivering training to colleagues.
• Familiarity with process governance, process architecture, operational improvement or quality assurance environments

Responsibilities

• Maintain and administer MaPS’ SharePoint repository for business processes, ensuring process governance records and metadata remain accurate and up to date.
• Monitor process governance activities, including approvals, review dates and outstanding actions, supporting resolution or escalation of issues where required.
• Configure and maintain SharePoint workflows, notifications and reporting solutions to support efficient repository administration, process governance and continuous improvement.
• Produce and maintain repository reporting and management information to support operational oversight, governance assurance and decision-making.
• Provide day-to-day support to colleagues using the Process Repository, responding to queries and helping users follow agreed standards and processes.
• Scope and triage requests for process mapping, process updates and repository changes, ensuring requests are logged, prioritised and routed appropriately.
• Maintain and improve process management guidance, templates, training materials and supporting content within the Process Governance SharePoint Hub.
• Assist with the delivery of training and guidance on process mapping, BPMN 2.0 standards, process governance and continuous improvement tools and techniques to support organisational capability building.

Skills

SharePoint

BPMN 2.0

Reporting

Communication

Analytics

Tools

Power BI

Power Automate

Microsoft 365

Job description

Money and Pensions Service (MaPS) in Bedford is seeking a Process Governance Analyst to maintain and develop the SharePoint repository for the Customer Directorate’s business processes. You will ensure governance, metadata accuracy and timely reporting to support oversight and assurance.

The role requires configuring SharePoint, Power Automate workflows, and BPMN 2.0 knowledge, with a focus on continuous improvement.