Hybrid Pricing Analyst - Customer Outcomes

NFU Mutual; Stratford-upon-Avon; Hybrid; GBP 34,000 - 41,000; Full time

Benefits offered by this job

Salary up to £37,500

Annual bonus up to 10%

Contributory pension up to 20%

25 days annual leave + bank holidays

Family Friendly policy

Discounts and wellbeing benefits

Job summary

NFU Mutual is seeking a Pricing Analyst in Stratford-upon-Avon to support customer outcomes monitoring and pricing-related analysis. The role focuses on gathering and examining pricing, customer and business data, identifying trends and patterns, and assessing impacts for customers and the business.

You will work with Pricing, Underwriting, Remediation and IT to present findings. You will develop technical capability in pricing tools and data analysis while contributing to risk remediation and

Qualifications

• Data analysis and problem-solving skills working with complex datasets.
• Experience using SQL, coding or similar technical tools.
• Exposure to pricing, pricing tools or the insurance industry, with a desire to develop expertise further.
• Strong stakeholder management and communication skills.
• Critical thinking and attention to detail; interpret information and draw conclusions.
• A collaborative, customer-focused and accountable approach to work.

Responsibilities

• Analyze pricing-related data and identify trends and anomalies.
• Support monitoring of customer outcomes and assess impacts of pricing changes.
• Quantify customer and business impact and assist with any refund calculations as needed.
• Prepare clear analytical evidence to inform risk, remediation and governance decisions.
• Collaborate with Pricing, Underwriting, Remediation and IT teams to communicate findings.

Skills

Data analysis

SQL

Pricing tools / insurance pricing

Stakeholder management

Communication

Critical thinking

Collaboration

Tools

SQL

Excel

Job description

NFU Mutual is seeking a Pricing Analyst in Stratford-upon-Avon to support customer outcomes monitoring and pricing-related analysis. The role focuses on gathering and examining pricing, customer and business data, identifying trends and patterns, and assessing impacts for customers and the business.

You will work with Pricing, Underwriting, Remediation and IT to present findings. You will develop technical capability in pricing tools and data analysis while contributing to risk remediation and