Hybrid Portfolio Analyst: Data-Driven Billing & Insights

Solid Recruitment; Bosham; Hybrid; GBP 24,000 - 29,000; Full time

Job summary

Solid Recruitment in Chichester is seeking a Portfolio Analyst on a hybrid basis. You will interrogate invoices, hold retailers to account, and manage data quality to support accurate billing and timely customer responses.

The ideal candidate is proactive, efficient, and commercially aware, with strong communication skills. You will collaborate with the Account Management and Operations teams to deliver reliable outcomes and identify potential savings opportunities.

Qualifications

• Experience working with invoices and billing processes.
• Strong data accuracy and attention to detail.
• Effective communication with internal teams and customers.

Responsibilities

• Interrogate invoices to ensure retailers provide accurate information and track resolution.
• Review and compare data between CRM and central market; investigate disparities.
• Explain variances and trends; provide insight to internal teams and customers.
• Validate invoices and manage data quality.
• Ensure customer contracts SLAs are met through accurate billing.
• Develop knowledge of market structure and tariffs.
• Identify savings opportunities from tariff knowledge.
• Complete payment files in branded format within agreed timeframes.
• Review CRM data with other analysts to maintain high quality.
• Challenge retailers on invoice inaccuracies and track resolutions.
• Provide updates to the Account Management Team as required.
• Handle incoming emails and calls promptly within SLAs.
• Meet regularly with the Account Management Team as required.
• Identify action points from meetings & reports, follow through to resolution.
• Ensure effective communication throughout the Operations Team.

Job description

Solid Recruitment in Chichester is seeking a Portfolio Analyst on a hybrid basis. You will interrogate invoices, hold retailers to account, and manage data quality to support accurate billing and timely customer responses.

The ideal candidate is proactive, efficient, and commercially aware, with strong communication skills. You will collaborate with the Account Management and Operations teams to deliver reliable outcomes and identify potential savings opportunities.