Hybrid Part-Time Energy Support Advisor for Carers

LLOYD'S REGISTER INTERNATIONAL; Coventry; Hybrid; GBP 10,000 - 11,000; Part time

Benefits offered by this job

Pension contribution

Employee Assistance Programme

Wellbeing platform

Job summary

Carers Trust Heart of England is seeking a Carers Energy Support Advisor in Coventry. The role delivers specialist energy advice, home visits, and practical support to unpaid carers to reduce bills and improve warmth and safety.

Hybrid working is available, with a 14.5 hour week and fixed-term until 31 March 2028. You will manage an energy-focused caseload, refer to external services, and maintain CRM records while upholding safeguarding and professional standards in a compassionate, values-led

Qualifications

• Knowledge of carers' needs and challenges.
• Experience supporting community members.
• Strong written and verbal communication skills.

Responsibilities

• Act as main contact for unpaid carers to reduce energy costs.
• Manage a caseload and provide energy advice and practical support.
• Refer to external services and maintain CRM records.
• Support safeguarding and risk management procedures.

Skills

Communication skills

Empathy

Organisational skills

Tools

Microsoft 365

Job description

Carers Trust Heart of England is seeking a Carers Energy Support Advisor in Coventry. The role delivers specialist energy advice, home visits, and practical support to unpaid carers to reduce bills and improve warmth and safety.

Hybrid working is available, with a 14.5 hour week and fixed-term until 31 March 2028. You will manage an energy-focused caseload, refer to external services, and maintain CRM records while upholding safeguarding and professional standards in a compassionate, values-led