Hybrid Operations Lead - Public Health Nursing

Somerset Council; Taunton; Hybrid; GBP 32,000 - 38,000; Full time

Benefits offered by this job

Local Government Pension Scheme (LGPS)

Generous annual leave

Hybrid working arrangements

Health and wellbeing support

Volunteer opportunities

Job summary

Somerset Council in Taunton is seeking a Business Operations Officer to ensure services run smoothly by coordinating resources and maintaining high standards of customer service across Children and Families and Public Health Nursing. You will supervise a specialist business support team and drive improvements through new systems and staff development.

Based at County Hall, Taunton with hybrid working arrangements; interviews are scheduled in October 2026.

Qualifications

• Experience in business operations, administration or business support.
• Ability to coordinate workloads and deliver high-quality services.
• Strong organisational, communication and problem-solving skills.
• Confidence analysing information, producing reports and using data to support decision-making.

Responsibilities

• Supervise, co-ordinate and monitor a team delivering specialist business operation activities.
• Provide advice, guidance and training to staff and conduct performance reviews.
• Handle sensitive data and maintain accurate records.
• Lead and develop a specialist business support team for Children and Families and Public Health Nursing services.
• Act as business support lead, coordinating county-wide activities and best practice.
• Drive service improvement through new systems, processes and staff development.
• Support recruitment, training, compliance, financial processes and corporate change.

Skills

Organisational skills

Communication skills

Problem-solving

Data analysis & reporting

Relationship building

Education

A-Level

BTEC

Job description

Somerset Council in Taunton is seeking a Business Operations Officer to ensure services run smoothly by coordinating resources and maintaining high standards of customer service across Children and Families and Public Health Nursing. You will supervise a specialist business support team and drive improvements through new systems and staff development.

Based at County Hall, Taunton with hybrid working arrangements; interviews are scheduled in October 2026.