Hybrid Operations Analyst – Data, Dashboards & Compliance

Morson Human Resources Limited

Glasgow

Hybrid

GBP 30,000 - 42,000

Full time

5 days ago

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Job summary

Scottish Power Corporate is hiring an Operations Analyst on an 18-month contract based in Glasgow with hybrid working. The role focuses on knowledge management, data analysis, and governance across catering, mailroom, print, stationery, and travel contracts.

It involves producing dashboards, supporting continuous improvement, and engaging with suppliers and internal teams. The successful candidate will have 1–2 years of contract support or procurement experience, strong Excel/Power BI skills,

Qualifications

1–2 years in contract support, operations analysis, or procurement support.
Experience with data analysis, reporting, and supplier performance monitoring.
Track record creating employee-facing How-To materials and dashboards.

Responsibilities

Develop and maintain clear, user-friendly operational How-To guides and Hub pages to support employees accessing services.
Create communications updates and promotional materials to raise awareness of services, policy changes, and sustainability initiatives.
Collate, validate, and analyse operational and supplier performance data for dashboards and monthly reports.
Produce dashboards and monthly performance reports for contract managers and stakeholders.
Support governance and continuous improvement initiatives across service contracts.
Liaise between internal teams and service providers to ensure smooth operations and compliance with contracts.
Assist in monitoring adherence to SLAs, KPIs, and regulatory requirements; support audits and contract reviews.