Hybrid Motor FNOL Claims Handler – Bonus Eligible

IPS Group; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading InsurTech firm in Manchester is seeking an FNOL Motor Claims Handler to manage the first point of contact for customers reporting motor incidents. The role requires strong communication skills and experience in handling FNOL calls. You'll ensure accurate logging of claims while providing exceptional service. Benefits include a competitive salary with a bonus, private medical cover, and a hybrid working model after probation.

Benefits

Competitive salary

10% bonus

Private medical cover

Life insurance

Pension support

Overtime pay enhancements

Qualifications

• Previous experience handling motor FNOL calls within an insurer or claims environment.
• Ability to thrive in a fast-paced setting and manage multiple demands.

Responsibilities

• Handling incoming FNOL calls and logging claims accurately.
• Gathering details on liability, third parties and property damage.
• Identifying any potential fraud indicators.
• Liaising with partners to progress claims efficiently.
• Working to quality and service targets.

Skills

Strong communication skills

Customer-focused approach

Attention to detail

Job description

A leading InsurTech firm in Manchester is seeking an FNOL Motor Claims Handler to manage the first point of contact for customers reporting motor incidents. The role requires strong communication skills and experience in handling FNOL calls. You'll ensure accurate logging of claims while providing exceptional service. Benefits include a competitive salary with a bonus, private medical cover, and a hybrid working model after probation.