Hybrid London Operations Analyst — CRM & Onboarding

HERE; Greater London; Hybrid; GBP 24,000 - 36,000; Part time

Benefits offered by this job

Paid holidays

Parental leave

Pension

Stock options

Professional development

Employee resource groups

Wellness benefits

In-office coffee/tea

Casual dress

Team lunches

Job summary

HERE is seeking a Junior Operations Analyst for a 6-month contract in London, with hybrid remote options. You will support Sales Operations, Talent & People Ops, and help maintain workflows and system hygiene.

Expect to manage CRM data, vendor tracking, and onboarding processes, while coordinating interview schedules and ensuring smooth cross-functional operations. The role emphasizes data accuracy, process improvement, and the use of AI tools to boost daily productivity.

Qualifications

• 1+ year in business operations, administrative, HR or cross-functional support roles (CRM/ATS a plus).
• Highly proficient in Google Sheets and Excel with pivot tables, VLOOKUP/XLOOKUP, and data manipulation.
• Interest in AI tools to boost daily productivity.
• Strong organisational, prioritisation and deadline management skills.
• Excellent written and verbal communication; able to work cross-functionally.
• Self-starter with accountability for routine operations.

Responsibilities

• Maintain CRM data hygiene and enrichment; assist with sales tool administration, user provisioning, and routine system setups.
• Support corporate operations by managing vendor tracking, contract renewals, and compliance documentation.
• Administer general corporate tools and manage user access across internal software platforms.
• Coordinate candidate interview schedules across internal hiring teams to deliver a seamless candidate experience.
• Assist with new hire onboarding, documentation, orientation logistics, and system access setup.
• Support special projects and evolving cross-functional operational needs as assigned.

Skills

CRM

ATS platforms

Google Sheets

Excel

Pivot tables

VLOOKUP/XLOOKUP

Data manipulation

AI tools

Organisational skills

Communication

Cross-functional

Problem solving

Tools

CRM

ATS

Job description

HERE is seeking a Junior Operations Analyst for a 6-month contract in London, with hybrid remote options. You will support Sales Operations, Talent & People Ops, and help maintain workflows and system hygiene.

Expect to manage CRM data, vendor tracking, and onboarding processes, while coordinating interview schedules and ensuring smooth cross-functional operations. The role emphasizes data accuracy, process improvement, and the use of AI tools to boost daily productivity.