Client Services & Operations Analyst (Hybrid London)

MHA Executive; England; On-site; GBP 45,000 - 80,000; Full time

Benefits offered by this job

Competitive salary (45k - 80k GBP gross annually)

Opportunity for broad experience

Friendly team environment

Hybrid working model

Job summary

A rapidly expanding app-based company in London is seeking a proactive Client Services Analyst. This entry-level role involves managing client interactions, conducting data analysis, and supporting operational activities in a fast-paced environment. Candidates should have 2+ years of experience in client servicing or financial operations, strong communication skills, and proficiency in analytical tools like Excel and SQL. The position offers a competitive salary and a hybrid working model, allowing flexibility within the team.

Qualifications

• 2+ years of experience in client servicing or financial operations.
• Strong written and verbal communication skills.
• Highly detail-oriented with numeric confidence.
• Experience in market research or advertising is a plus.

Responsibilities

• Manage day-to-day client interactions and workflows.
• Build relationships with partners and identify growth opportunities.
• Handle invoicing and payments to ensure smooth operations.
• Conduct data analysis for insights and performance improvement.
• Provide high-quality support to clients.
• Contribute to product development with client insights.
• Stay informed about industry trends for data-driven improvements.

Skills

Client servicing

Data analysis

Communication skills

Attention to detail

Analytical tools proficiency

Tools

Excel

SQL

Quickbooks

Xero

Job description

A rapidly expanding app-based company in London is seeking a proactive Client Services Analyst. This entry-level role involves managing client interactions, conducting data analysis, and supporting operational activities in a fast-paced environment. Candidates should have 2+ years of experience in client servicing or financial operations, strong communication skills, and proficiency in analytical tools like Excel and SQL. The position offers a competitive salary and a hybrid working model, allowing flexibility within the team.