Hybrid London: Digital Optimisation & Experimentation Lead

policyexpert; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Pension match up to 7%

Private medical & dental

Learning budget £1,000/year

Study leave

Enhanced maternity & paternity

Travel season ticket loan

London events & Private Lounge

Employee Wellbeing Programme

Prayer room in Office

Job summary

Policy Expert is seeking a Digital Optimisation Manager to lead and accelerate the optimisation programme across all brands and products. You will set roadmaps, prioritise high-impact opportunities, and ensure tests convert insights into measurable improvements.

You will work in a hybrid London-based role, balancing value and volume, and collaborating with multiple teams to drive customer and commercial outcomes through rigorous experimentation and analysis.

Qualifications

• Hands-on experience of Optimizely (essential).
• Experience with ContentSquare is preferable.
• Experience of GA4 is preferable; tagging experience would be an advantage.
• Strong understanding of balancing value versus volume when prioritising tests.
• Financial services experience is preferable.
• Self-starter who can work autonomously across multiple products/brands.
• Collaborative and confident with many teams.

Responsibilities

• Own optimisation programme across all brands, products and tiers and set the roadmap.
• Prioritise opportunities to improve customer and commercial outcomes.
• Design and run experiments in Optimizely from start to finish.
• Analyse results and translate into actionable recommendations.
• Use ContentSquare and GA4 to map journeys, measure results and spot trends.
• Share learnings with stakeholders and build a test-and-learn culture.

Skills

Optimizely

ContentSquare

GA4

Experimentation

Stakeholder comms

Autonomous work

Cross-team collab

Tools

Claude

BigQuery

Job description

Policy Expert is seeking a Digital Optimisation Manager to lead and accelerate the optimisation programme across all brands and products. You will set roadmaps, prioritise high-impact opportunities, and ensure tests convert insights into measurable improvements.

You will work in a hybrid London-based role, balancing value and volume, and collaborating with multiple teams to drive customer and commercial outcomes through rigorous experimentation and analysis.