Hybrid Junior Infrastructure Engineer: Cloud & Networks

Giacom; Prudhoe; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Hybrid working

Learning & development opportunities

Birthday off

25 days annual leave

Pension

Refreshments in offices

Job summary

Giacom in the United Kingdom is hiring a Junior Infrastructure Engineer to support and maintain our IT infrastructure across servers, networks, storage and cloud platforms. You will help with day-to-day operations, incidents and improvements while learning new technologies within the TechOps team.

You will assist with monitoring, backups, security compliance and documentation, while collaborating with colleagues to ensure reliable, secure systems that underpin business activities.

Qualifications

• Recent, commercial experience working within IT Infrastructure.
• Basic understanding of Microsoft technologies (Windows Server, Active Directory, M365).
• Familiarity with networking concepts (TCP/IP, DNS, DHCP).
• Willingness to learn and develop technical skills.
• Good problem-solving and communication abilities.
• Ability to follow instructions and work as part of a team.
• Relevant IT qualification (e.g. CompTIA, Microsoft Fundamentals, or equivalent).
• Participation in IT-related projects or extracurricular activities.

Responsibilities

• Assist with the monitoring, maintenance and support of infrastructure (servers, networks, storage, cloud).
• Respond to incidents and service requests, escalating as needed.
• Support the implementation of infrastructure changes and upgrades.
• Maintain accurate records and documentation for systems and processes.
• Participate in routine system checks, backups and patching activities.
• Follow IT policies, security standards and data protection requirements.
• Collaborate with other team members and teams to resolve issues.
• Contribute to disaster recovery and business continuity activities.
• Provide basic technical support and guidance to end users.
• Proactively develop technical skills and knowledge through training and mentoring.

Skills

IT Infrastructure experience

Windows Server

Active Directory

Networking concepts

Willingness to learn

Problem-solving

Teamwork

Communication

Education

IT qualification (e.g. CompTIA, Microsoft Fundamentals)

Tools

Microsoft technologies

Job description

Giacom in the United Kingdom is hiring a Junior Infrastructure Engineer to support and maintain our IT infrastructure across servers, networks, storage and cloud platforms. You will help with day-to-day operations, incidents and improvements while learning new technologies within the TechOps team.

You will assist with monitoring, backups, security compliance and documentation, while collaborating with colleagues to ensure reliable, secure systems that underpin business activities.