Hybrid IT Systems Support Analyst, Enterprise Apps

Exeter; Exeter; Hybrid; GBP 34,000 - 42,000; Full time

Job summary

The University of Exeter invites applications for the BTS Systems Support Analyst role, a full-time, 12-month fixed-term position from December 1, 2026, with hybrid working between campus and home. The starting salary is from £33,951 on Grade E.

Reporting to the BTS Systems Support Lead, you will help support and develop core university business applications, integrations, and SaaS platforms, and drive improvements through automation and strong customer service.

Qualifications

• Experience supporting and developing business-critical applications, integrations, or SaaS platforms.
• Strong analytical and troubleshooting skills to investigate issues and implement solutions.
• Familiarity with APIs and web services and ability to document technical concepts clearly.

Skills

Analytical thinking

Troubleshooting

API & Web Services

Automation & process improvement

Tools

Microsoft technologies

Power Platform

Cloud services

Agile delivery

DevOps practices

Job description

The University of Exeter invites applications for the BTS Systems Support Analyst role, a full-time, 12-month fixed-term position from December 1, 2026, with hybrid working between campus and home. The starting salary is from £33,951 on Grade E.

Reporting to the BTS Systems Support Lead, you will help support and develop core university business applications, integrations, and SaaS platforms, and drive improvements through automation and strong customer service.