Hybrid Implementation Specialist: Journal Production & QA

springernature; Greater London; Hybride; GBP 42 000 - 64 000; Plein temps

Résumé du poste

Springer Nature is hiring an Implementation Specialist in a hybrid role across London and Pune. You will manage journal portfolios, align with Publishing teams, and oversee production-ready workflows while supporting submit-to-accept processes.

You will contribute to the Quality Assurance programme, addressing issues and driving improvements with the wider GPO team, ensuring high-quality article-level activities across journals.

Qualifications

• Proven ability to contribute to business projects and manage multiple priorities.

Responsabilités

• Gather system requirements from publishers, editors and service providers.
• Set up, maintain and administrate peer review systems.
• Conduct presentations and training sessions for internal and external stakeholders.
• Ensure quality of article-level activities and act as an escalation point for individual journals.
• Develop and maintain relationships with stakeholders across Publishing, Editorial, Production, Technology & Operations.
• Maintain journal-specific records and documentation.
• Collaborate with QA and Automation teams to improve quality.
• Monitor quality and investigate issues surfaced by stakeholders.
• Be an advocate for continuous improvement, quality and efficiency.

Connaissances

Project management

Stakeholder management

Communication

Organization

Numeracy

Excel

PowerPoint

Problem solving

Self-motivation

Formation

Degree or equivalent work experience

Outils

Excel

PowerPoint

Description du poste

Springer Nature is hiring an Implementation Specialist in a hybrid role across London and Pune. You will manage journal portfolios, align with Publishing teams, and oversee production-ready workflows while supporting submit-to-accept processes.

You will contribute to the Quality Assurance programme, addressing issues and driving improvements with the wider GPO team, ensuring high-quality article-level activities across journals.