Hybrid Heat Network Compliance & Billing Manager

Sanctuary; Worcester; Hybride; GBP 46 000 - 48 000; Plein temps

Avantages offerts par ce poste

25 days annual leave

Pension scheme with employer contrib

Life Assurance

Employee Advice Service

Cycle to Work scheme

Voluntary health plans

Wellbeing support

Staff Networks with inclusion focus

Résumé du poste

Sanctuary seeks a Heat Network Manager to ensure regulatory compliance and accurate heat billing across our network. Based in Worcester with a hybrid home/office pattern, you’ll lead Ofgem registrations, develop compliance frameworks and act as a liaison with regulators and internal stakeholders.

With extensive utility experience, you’ll drive governance, reporting to senior leaders, and support decarbonisation plans and investment strategies within a large housing organisation.

Qualifications

• Significant experience managing utility infrastructure, housing energy systems, or technical contracts.
• Proven project management credentials or delivery of complex multi-stakeholder projects.
• Experience in utilities, energy management, or large-organisation property services.

Responsabilités

• Lead registration and authorisation of heat networks with Ofgem.
• Develop compliance frameworks, audits and regulatory submissions.
• Be the Ofgem and Energy Ombudsman contact for the organisation.
• Oversee heat billing accuracy, complaint handling and service performance.
• Lead implementation of new regulatory and operational frameworks.
• Support decarbonisation plans and funding opportunities.

Connaissances

Heat network management

Project management

Utilities experience

Stakeholder management

Energy market understanding

Regulatory understanding

Analytical thinking

Description du poste

Sanctuary seeks a Heat Network Manager to ensure regulatory compliance and accurate heat billing across our network. Based in Worcester with a hybrid home/office pattern, you’ll lead Ofgem registrations, develop compliance frameworks and act as a liaison with regulators and internal stakeholders.

With extensive utility experience, you’ll drive governance, reporting to senior leaders, and support decarbonisation plans and investment strategies within a large housing organisation.