Field Applications & Tech Support Engineer

We Are Workforce Ltd; Redditch; Hybrid; GBP 36,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Company vehicle

Pension scheme

Holiday entitlement

Laptop & phone

PPE

Training & accreditation

Latest construction tech

Wellbeing support

Career development

Collaborative environment

Job summary

McHale Komatsu, a leading UK construction equipment distributor, is seeking a Special Applications & Field Support Engineer to install, commission and support our technology portfolio across the UK. The role focuses on depot-based installation with field support and customer training.

You will install and configure machine-control systems, read wiring diagrams and diagnose faults, travel nationally, and work with Komatsu iMC and other systems.

Qualifications

• Experience with construction plant or heavy equipment.
• Strong electrical, hydraulic and mechanical diagnostic skills.
• Ability to read wiring diagrams and hydraulic schematics.
• Excellent fault-finding and problem-solving abilities.
• Good IT skills and experience with diagnostic software.
• Strong communication and customer-service skills.
• Full UK driving licence.
• Flexibility to travel across the UK, with overnight stays.

Responsibilities

• Install and commission technology systems on new and used machinery.
• Complete electrical, hydraulic and mechanical installations.
• Configure, calibrate and test machine-control systems and sensors.
• Install tiltrotators, safety systems and operator-assistance tech.
• Inspect and test machines before handover to customers.
• Produce installation documentation and service reports.
• Ensure work meets manufacturer specifications and McHale Komatsu standards.
• Diagnose faults remotely and on-site.
• Perform repairs, upgrades, software updates and recalibrations.
• Support commissioning, handovers and operator training.
• Assist Field Service Engineers with diagnostics.
• Support servicing and repair when specialist installation is not required.
• Travel nationally to support customers and depot network.

Skills

Electrical diagnostics

Hydraulic diagnostics

Mechanical diagnostics

Wiring diagrams reading

Diagnostics software

Job description

McHale Komatsu, a leading UK construction equipment distributor, is seeking a Special Applications & Field Support Engineer to install, commission and support our technology portfolio across the UK. The role focuses on depot-based installation with field support and customer training.

You will install and configure machine-control systems, read wiring diagrams and diagnose faults, travel nationally, and work with Komatsu iMC and other systems.