Hybrid Email Designer — Brand‑Focused, Responsive Campaigns

Harrods; Knightsbridge; Hybrid; GBP 36,000 - 48,000; Full time

Job summary

Harrods is seeking an Email Designer to create visually compelling, responsive email campaigns across editorial, promotional, triggered, and transactional communications. You will collaborate with content, CRM, creative and strategy teams to deliver brand-focused, performance-driven emails optimized for mobile and personalised experiences.

In this hybrid role, you may work on-site in Knightsbridge with flexibility for remote work part of the week, depending on business needs.

Qualifications

• Strong proficiency in Adobe Creative Suite, particularly Photoshop, alongside experience using Figma.
• Knowledge of email design best practices, including responsive design, mobile optimisation, and email testing.
• Experience working with email platforms and dynamic content, with exposure to triggered email campaigns considered advantageous.

Responsibilities

• Design high-quality email campaigns in Figma for editorial, promotional, and brand partner communications.
• Create engaging digital assets in Photoshop for email content across a variety of categories, including fashion, beauty, food, and technology.
• Build and prepare responsive, modular email templates within Emarsys using reusable content blocks and dynamic variations.
• Collaborate with internal stakeholders to incorporate feedback and ensure all emails meet creative, functional, and personalisation requirements.
• Test and optimise emails across devices, email clients, mobile platforms, and dark mode environments to ensure a seamless customer experience.

Skills

Adobe Creative Suite

Figma

Email design best practices

Responsive design

Tools

Emarsys

Photoshop

Job description

Harrods is seeking an Email Designer to create visually compelling, responsive email campaigns across editorial, promotional, triggered, and transactional communications. You will collaborate with content, CRM, creative and strategy teams to deliver brand-focused, performance-driven emails optimized for mobile and personalised experiences.

In this hybrid role, you may work on-site in Knightsbridge with flexibility for remote work part of the week, depending on business needs.