Hybrid Domestic Abuse Services Lead — Safeguarding & Impact

AWD online; Eastbourne; Hybrid; GBP 33,000 - 41,000; Full time

Benefits offered by this job

27 days’ annual leave + bank holidays

5% employer pension contribution

Healthcare Cash Plan

Life Assurance

Professional development

Job summary

AWD online is seeking a Service Manager to lead a high-impact intervention focused on reducing harm and improving safety for victims, survivors and children in East Sussex. You will shape safe, effective delivery across the region, guiding a skilled team and coordinating with safeguarding, criminal justice, and health partners.

The role involves responsibility for performance, governance and sustainability, with extensive travel across East Sussex and a blended hybrid working model.

Qualifications

• Experience in domestic abuse, safeguarding or public protection.
• Experience leading or managing teams supporting high-risk or vulnerable people.
• Strong knowledge of safeguarding legislation, risk management and public protection frameworks.
• Experience multi-agency partnership working at operational and strategic levels.
• Experience influencing stakeholders and building effective relationships.
• Full UK driving licence and willingness to travel extensively across East Sussex.
• Commitment to equality, diversity and evidence-based improvement.

Responsibilities

• Lead day-to-day service delivery, supervise the team and drive high-quality outcomes.
• Oversee safeguarding and complex risk management, case review and information-sharing.
• Monitor service outcomes, governance and continuous improvement activities.
• Build effective partnerships across safeguarding, criminal justice, housing, health and local authorities.
• Represent the service at strategic forums and multi-agency meetings.
• Strengthen coordinated pathways and practice while promoting accountable behaviour change.
• Produce performance information for commissioners, funders and regulators.
• Oversee financial oversight and contribute to sustainability and funding opportunities.

Skills

Domestic abuse experience

Leadership

Risk management

Multi-agency partnership working

Stakeholder engagement

Travel across East Sussex

Communication and training

Decision making

Equality and inclusion

Job description

AWD online is seeking a Service Manager to lead a high-impact intervention focused on reducing harm and improving safety for victims, survivors and children in East Sussex. You will shape safe, effective delivery across the region, guiding a skilled team and coordinating with safeguarding, criminal justice, and health partners.

The role involves responsibility for performance, governance and sustainability, with extensive travel across East Sussex and a blended hybrid working model.