Domestic Abuse Safeguarding Service Lead

AWD online; England; Hybrid; GBP 33,000 - 41,000; Full time

Benefits offered by this job

27 days annual leave

5% employer pension

Healthcare cash plan

Life assurance

Professional development

Job summary

AWD online is recruiting a Service Manager to lead a high-impact domestic abuse intervention across East Sussex. You will shape safe service delivery, manage a skilled team and work with safeguarding, criminal justice, health and social care partners.

Frontline leadership responsibilities include governance, performance reporting and securing funding, with hybrid working and some travel across the region. DBS check is required.

Qualifications

• Experience within domestic abuse, safeguarding, public protection or related field.
• Experience leading or managing teams supporting high-risk or vulnerable people.
• Strong knowledge of safeguarding legislation, risk management and public protection frameworks.
• Experience of multi-agency partnership working at operational and strategic levels.
• Experience influencing stakeholders and building effective relationships.
• Understanding of domestic abuse impacts and behaviour change approaches.
• Experience presenting, training and communicating with audiences.
• Strong leadership, decision-making and people development skills.
• Ability to manage complex risk and safeguarding concerns calmly and effectively.
• Full UK driving licence and ability to travel extensively across East Sussex.

Responsibilities

• Lead day-to-day service delivery, team supervision, professional development and high-quality outcomes.
• Oversee safeguarding, complex risk management, case review and robust information-sharing arrangements.
• Monitor outcomes, service performance, audit activity, governance and continuous improvement.
• Build effective relationships across safeguarding, criminal justice, housing, health, social care and local authorities.
• Represent the service at strategic forums, partnerships and multi-agency meetings.
• Strengthen coordinated approaches, pathways and protocols for accountable behaviour change practice.
• Produce performance information for commissioners, stakeholders and funders, ensuring data protection and regulatory compliance.
• Provide financial oversight and contribute to service development, sustainability and funding opportunities.

Skills

Domestic abuse

Safeguarding

Public protection

Leadership

Risk management

Multi-agency working

Stakeholder engagement

Communication

People development

Travel willingness

Job description

AWD online is recruiting a Service Manager to lead a high-impact domestic abuse intervention across East Sussex. You will shape safe service delivery, manage a skilled team and work with safeguarding, criminal justice, health and social care partners.

Frontline leadership responsibilities include governance, performance reporting and securing funding, with hybrid working and some travel across the region. DBS check is required.