Hybrid Digital Transformation Lead: Automate & Optimize Ops

Veolia; Wembley; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company pension scheme

Discounts on retailers

Health and well-being resources

24/7 virtual GP for you and family

Volunteer leave

Job summary

Veolia is seeking a Digital Transformation Manager to drive data-led improvements across customer sites with hybrid working options in Camden. You will automate back-office processes, develop data reporting, and lead national rollout initiatives while collaborating with the central systems team.

The role requires strong analytical abilities, effective communication, and experience in managing business change.

Qualifications

• Proven experience in operational or analytical management supporting business change.
• Strong data skills and ability to make complex data understandable for end users.
• High problem-solving ability and independent work.

Responsibilities

• Own and redesign back-office processes to remove unnecessary paper and support national project rollouts.
• Deliver product roadmaps with the central operational systems team.
• Work with operational teams to ensure data and reporting improve service efficiency.
• Use latest technology to optimise efficiency and drive improvements in systems.
• Develop and implement technology to digitise services and automate processes where possible.
• Support the implementation of digital training to deliver end-user training.
• Assist teams with service changes to improve routing using GIS.
• Manipulate large datasets for service analysis within operational systems.

Skills

Data analysis

Problem solving

Communication

Excel

Tools

GIS

Job description

Veolia is seeking a Digital Transformation Manager to drive data-led improvements across customer sites with hybrid working options in Camden. You will automate back-office processes, develop data reporting, and lead national rollout initiatives while collaborating with the central systems team.

The role requires strong analytical abilities, effective communication, and experience in managing business change.