Hybrid: Digital Platform & CMS Training Lead

The MISSION Group; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days holiday

Company pension scheme

Medical Cash Plan

Employee Discount Scheme

Electric Car Purchase Scheme

Training and progression

Employee referral scheme

Regular staff social events

Company Christmas closure

Long service awards

Cycle To Work scheme

Mission Share Scheme

Job summary

The MISSION Group is seeking a Digital Platform & Training Executive to join our automotive team in London or North Devon, on a fixed-term contract through Oct 2027. You will provide high-quality support for brand websites, manage CMS training and drive reporting and content improvements.

Reporting to the Business Director, you’ll coordinate with Regional SAMs, Centre Network teams and client stakeholders, delivering virtual CMS training, maintaining the training calendar and producing

Qualifications

• Experience producing or managing web-based content using a CMS or similar digital platform.
• Understanding of digital projects, workflows and publishing processes.
• Strong organisational skills to coordinate multiple tasks and priorities.
• Clear and effective communication with a range of stakeholders.
• Confidence delivering training, demonstrations or guidance to others.

Responsibilities

• Build and maintain effective relationships with client Marketing Executive and Retail Marketing team, chairing weekly status meetings.
• Coordinate website activity with client, Centre and internal stakeholders for day-to-day support.
• Maintain accuracy across client and internal communications.
• Organise and deliver virtual CMS training for Centre stakeholders, including scheduling, materials, training delivery and reporting.
• Maintain training calendar and adapt schedules to support client and Centre needs.
• Gather and report satisfaction feedback to measure training effectiveness.
• Develop website insight reports for Centres and head office stakeholders.
• Capture and report Centre website queries and bug fixes, ensuring visibility.
• Identify opportunities to improve Centre website support and add value with guides and materials.
• Support the client team with uploading and managing content across Centre websites.
• Edit or recommend content changes with Regional SAMs and Centre stakeholders to meet standards.
• Manage website access requests.
• Collaborate with and support wider team on campaigns and production activity.
• Support Centre HTML communications including HTML build, testing and data management.

Skills

CMS management

Content coordination

Reporting & analytics

Stakeholder comms

Training delivery

Project coordination

Marketing processes

Collaboration

Automotive experience

Job description

The MISSION Group is seeking a Digital Platform & Training Executive to join our automotive team in London or North Devon, on a fixed-term contract through Oct 2027. You will provide high-quality support for brand websites, manage CMS training and drive reporting and content improvements.

Reporting to the Business Director, you’ll coordinate with Regional SAMs, Centre Network teams and client stakeholders, delivering virtual CMS training, maintaining the training calendar and producing