Digital Platform & Training Executive- FTC

The MISSION Group; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

25 days holiday

Company pension scheme

Medical Cash Plan

Employee Discount Scheme

Electric Car Purchase Scheme

Training and progression

Employee referral scheme

Regular staff social events

Company Christmas closure

Long service awards

Cycle To Work scheme

Mission Share Scheme

Job summary

The MISSION Group is seeking a Digital Platform & Training Executive to join our automotive team in London or North Devon, on a fixed-term contract through Oct 2027. You will provide high-quality support for brand websites, manage CMS training and drive reporting and content improvements.

Reporting to the Business Director, you’ll coordinate with Regional SAMs, Centre Network teams and client stakeholders, delivering virtual CMS training, maintaining the training calendar and producing

Qualifications

• Experience producing or managing web-based content using a CMS or similar digital platform.
• Understanding of digital projects, workflows and publishing processes.
• Strong organisational skills to coordinate multiple tasks and priorities.
• Clear and effective communication with a range of stakeholders.
• Confidence delivering training, demonstrations or guidance to others.

Responsibilities

• Build and maintain effective relationships with client Marketing Executive and Retail Marketing team, chairing weekly status meetings.
• Coordinate website activity with client, Centre and internal stakeholders for day-to-day support.
• Maintain accuracy across client and internal communications.
• Organise and deliver virtual CMS training for Centre stakeholders, including scheduling, materials, training delivery and reporting.
• Maintain training calendar and adapt schedules to support client and Centre needs.
• Gather and report satisfaction feedback to measure training effectiveness.
• Develop website insight reports for Centres and head office stakeholders.
• Capture and report Centre website queries and bug fixes, ensuring visibility.
• Identify opportunities to improve Centre website support and add value with guides and materials.
• Support the client team with uploading and managing content across Centre websites.
• Edit or recommend content changes with Regional SAMs and Centre stakeholders to meet standards.
• Manage website access requests.
• Collaborate with and support wider team on campaigns and production activity.
• Support Centre HTML communications including HTML build, testing and data management.

Skills

CMS management

Content coordination

Reporting & analytics

Stakeholder comms

Training delivery

Project coordination

Marketing processes

Collaboration

Automotive experience

Job description

Digital Platform & Training Executive- FTC until Oct 2027
London or Filleigh, North Devon
Competitive Salary + benefits

A little about us….

Bray Leino is a full-service brand growth Agency established in North Devon in 1973, with further offices in Bristol, London and beyond, servicing national and global B2B and B2C Clients.

About the Role...

We are looking for a Digital Platform & Training Executive to join our automotive team, providing our Client and their Centre network with high-quality support across their brand-supplied website platform.

This is a varied role at the heart of a small, collaborative team. You’ll work closely with Regional SAMs, Centre Network teams and client stakeholders, providing website support, CMS training and advice, managing digital content and helping the client understand website engagement and performance through effective reporting.

Reporting to the Business Director, you’ll be comfortable coordinating multiple priorities and taking ownership of a varied workload. Your day could include managing website queries, updating digital content, organising and delivering virtual CMS training, coordinating training materials, managing website access requests and producing performance reports.

Key Responsibilities:

• Building and maintaining an effective working relationship with the client Marketing Executive and wider Retail Marketing team, including chairing weekly status meetings to agree priorities and next actions

• Working collaboratively with client, Centre and internal stakeholders to coordinate website activity and provide effective day-to-day support

• Maintaining a high standard of accuracy and attention to detail across client and internal communications

• Organising and delivering virtual CMS training for Centre stakeholders, including scheduling sessions, coordinating communications and materials, delivering training and reporting training status to client teams

• Maintaining the training calendar and adapting schedules where required to support the needs of the client and Centre network

• Gathering and reporting satisfaction feedback to help measure the effectiveness of Centre website training

• Developing website insight reports that provide Centres and head office stakeholders with a clear view of website engagement and performance

• Capturing and reporting Centre website queries and required bug fixes, ensuring the wider team has clear visibility of issues and progress

• Identifying opportunities to improve Centre website support and add value for the client, such as developing useful guides and support materials

• Supporting the client team with uploading and managing content across Centre websites

• Editing or recommending content changes where appropriate, working with Regional SAMs and Centre stakeholders to ensure content meets agreed standards

• Managing website access requests

• Collaborating with and supporting the wider team on other campaigns and production activity when required

• Supporting Centre HTML communications when capacity and priorities allow, including HTML build, testing and compliant data management

About the Person…

• Experience producing or managing web-based content using a Content Management System (CMS) or similar digital platform

• An understanding of digital projects, workflows and publishing processes

• Strong organisational skills and the ability to coordinate multiple tasks and priorities

• Clear and effective communication skills, with confidence working with a range of stakeholders

• Strong attention to detail and a commitment to producing accurate work

• Confidence delivering training, demonstrations or guidance to others, or an interest in developing this skill

• Experience producing digital reports or using data to communicate performance and insight

• An understanding of advertising and marketing processes

• A collaborative and adaptable approach to working

• Experience within automotive, agency or multi-site/retail environments would be welcome but is not essential

And in return…

• 25 days’ holiday, increasing to 29 after two years’ service, plus Bank Holidays

• Company pension scheme, with enhanced Employer contributions after 1 years’ service

• Medical Cash Plan – including employee assist programme, contributions to dental, optical, physio etc.

• Employee Discount Scheme – an online platform for all staff offering a variety of discounts at various shopping outlets, gyms etc

• Electric Car Purchase Scheme, via Salary Sacrifice

• Outstanding training and progression, including access to LinkedIn Learning and The Mission Group Learning Management System

• Employee referral scheme

• Regular staff social events

• Company Christmas closure

• Long service awards

• Cycle To Work scheme

• Mission Share Scheme

Here at Bray Leino, we’re celebrators of difference, our culture’s open, diverse and inclusive. Whether you’re coming for an interview or have been with us for years, what matters is your talent and character; the rest is what makes you, you.

We’re committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

We are proud to be a Disability Confident Committed (Level 1) Employer. As a Disability Confident Committed Employer we have committed to; ensure our recruitment process is inclusive and accessible, communicating and promoting vacancies, offering an interview to those with disabilities who meet the minimum criteria for the job and anticipating and providing reasonable adjustments as required.

We are also a part of…

The MISSION Group Plc. is The Brand Performance Group.

Delivering measurable, results-driven campaigns as the preferred creative partner for real business growth. We offer top-tier agencies, strategic specialisms and global reach delivering outstanding performance for brands.

Over 1,100 people across 25 locations and 3 continents.

#LI-Hybrid