Hybrid Digital Analytics Specialist

Co-op; Manchester; Hybrid; GBP 42,000 - 48,000; Full time

Benefits offered by this job

Annual bonus

28 days holiday + bank holidays

Pension with employer contributions

Onsite gym (Manchester HQ)

30% staff discount on Co-op products

10% off other brands

Stream – early access to pay

Virtual healthcare & mental health 지원

24/7 colleague support service

Training & career progression

Cycle-to-work scheme

Job summary

Co-op is hiring a Digital Analyst to help us understand how our digital and online customers think, feel, and act. You’ll use web and app analytics tools to provide data-driven recommendations that shape decisions across Co-op.

You’ll work with stakeholders to turn customer behaviour into insights that drive evidence-based improvements, delivering tangible value for our members and customers. This role is based in Manchester with hybrid working.

Qualifications

• Experience in a Digital Analytics role.
• Experience using web analytics tools (GA4, GTM).
• Strong analytical and problem-solving skills.
• Good communication and collaboration with non-technical audiences.

Responsibilities

• Analyse and understand customers' digital and online behaviours.
• Provide regular and ad-hoc reports and data-driven recommendations to internal and external partners.
• Lead on the implementation, optimisation and use of digital analytics tools (GA4, GTM, AppsFlyer, Clarity, Contentsquare).
• Use tag management to set up event and campaign tracking.
• Develop and coach teams in the use of digital analytics tools.

Skills

Digital analytics

Web analytics

Analytical thinking

Communication

Collaboration

Tools

GA4

GTM

AppsFlyer

MS Clarity

Contentsquare

Job description

Co-op is hiring a Digital Analyst to help us understand how our digital and online customers think, feel, and act. You’ll use web and app analytics tools to provide data-driven recommendations that shape decisions across Co-op.

You’ll work with stakeholders to turn customer behaviour into insights that drive evidence-based improvements, delivering tangible value for our members and customers. This role is based in Manchester with hybrid working.