Hybrid Customer Sales & Service Advisor

Consortium; Motherwell; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Enhanced holiday

Life assurance

Hybrid work

Job summary

Policy Expert in Motherwell offers a hybrid role combining customer sales and service, supporting customers from initial inquiry to policy purchase and ongoing account needs. The position emphasises customer care, problem solving, and cross-skilling across calls, live chat, email, and other channels.

The successful candidate will contribute to delivering memorable customer experiences while meeting regulatory standards and achieving KPIs, with development opportunities and enhanced holiday and

Job description

Policy Expert in Motherwell offers a hybrid role combining customer sales and service, supporting customers from initial inquiry to policy purchase and ongoing account needs. The position emphasises customer care, problem solving, and cross-skilling across calls, live chat, email, and other channels.

The successful candidate will contribute to delivering memorable customer experiences while meeting regulatory standards and achieving KPIs, with development opportunities and enhanced holiday and