Hybrid Credit Controller – Cash Collections Pro

The Channel Recruiter; Ruddington; Hybrid; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Private Healthcare

Pension

25 days holiday rising to 30 over 5 5 

Group Life Insurance

Income Protection

Gym Discounts

Employee of the Quarter

Employee Referral program

Job summary

XMA is seeking an experienced Credit Controller to manage credit stopped orders, ensure timely payments, reconcile invoices and resolve account queries while maintaining customer goodwill. The role requires accurate processing and working in a fast-paced environment.

Nottingham hybrid role with 3 days in the office. Strong Excel and telephone skills, debt collection experience, and the ability to own tasks and meet deadlines.

Qualifications

• Experience chasing outstanding debt and collecting payments.
• Excellent Excel skills and strong telephone skills.
• Ability to work under pressure, be methodical and analytical.

Responsibilities

• Identify and collect overdue debts and ensure payments are made on terms.
• Document and progress customer queries; liaise with Sales to resolve issues.
• Process and vet credit-stopped orders; minimise complaints; release on the same day.
• Maximise sales while minimising exposure to uninsured debt; collaborate with Sales.
• Maintain ledgers, allocate cash and ensure correct journal entries and discounts.
• Monitor payment performance and escalate deterioration to Credit Manager.

Skills

Excel skills

Telephone skills

Debt collection

Job description

XMA is seeking an experienced Credit Controller to manage credit stopped orders, ensure timely payments, reconcile invoices and resolve account queries while maintaining customer goodwill. The role requires accurate processing and working in a fast-paced environment.

Nottingham hybrid role with 3 days in the office. Strong Excel and telephone skills, debt collection experience, and the ability to own tasks and meet deadlines.