Hybrid Credit Controller — Drive Cash Collections (Junior)

Darktrace; Cambridge; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

23 days holiday

Birthday off

Private medical insurance for you and+

Life insurance 4x salary

Pension scheme (salary sacrifice)

Family leave

Employee Assistance Program

Cycle to work

Job summary

Darktrace in Cambridge is seeking a Junior Credit Controller to join our Finance team on a hybrid basis, two days per week in the office.

You will own the credit control process for a designated portfolio, drive cash collection and reduce aged debt while maintaining strong customer relationships.

The role requires strong numeracy, pro-active attitude and good communication, with opportunities to collaborate across global teams.

Qualifications

• Educated to A level or equivalent with strong numeracy.
• Previous credit control or customer service experience preferred.
• Excellent communication and attention to detail.

Responsibilities

• Monitor cash collection within the assigned portfolio to meet monthly targets.
• Issue customer statements and dunning letters; contact customers per protocol.
• Answer customer queries with timely, professional responses.
• Allocate customer payments and maintain the debtors spreadsheet.
• Support sales, technical and finance teams to improve cash collection.
• Undertake ad-hoc tasks as required.

Skills

Numeracy

Administrative skills

Excel

Word

Microsoft Outlook

Communication skills

Time management

Attention to detail

Team player

Telephone manner

Education

A level or equivalent

Tools

Excel

Word

Microsoft Outlook

Workday

Job description

Darktrace in Cambridge is seeking a Junior Credit Controller to join our Finance team on a hybrid basis, two days per week in the office.

You will own the credit control process for a designated portfolio, drive cash collection and reduce aged debt while maintaining strong customer relationships.

The role requires strong numeracy, pro-active attitude and good communication, with opportunities to collaborate across global teams.