Hybrid Credit Controller | Cashflow & Client Relations

Môrwell Talent Solutions Ltd; Cardiff; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave

Bank Holidays

5% employer pension contribution

Employee health cover

Hybrid working

Job summary

Môrwell Talent Solutions Ltd in Cardiff is seeking an experienced Credit Controller to join a busy finance team on a permanent, full-time basis. You will chase overdue invoices, build client relationships and maintain accurate debt records in a hybrid working environment.

The role offers up to £33,000 per annum DOE, 25 days’ annual leave plus Bank Holidays, a 5% employer pension contribution, health cover and regular opportunities to develop credit control and wider finance skills.

Qualifications

• Confident, professional and assertive, with the ability to have sometimes challenging conversations around outstanding payments.
• An excellent verbal and written communicator with strong relationship-building skills.
• Highly organised and accurate, with the ability to manage your own workload and prioritise competing deadlines.
• Proactive and commercially aware, with a strong focus on achieving cash collection targets.
• Comfortable working independently while also contributing positively to a wider Finance team.
• Honest, trustworthy and professional in your approach.
• IT literate with strong Microsoft Office skills, particularly Excel.
• Experienced in credit control, ideally within a professional services environment.
• Experienced in working with finance systems, databases or practice management systems.

Responsibilities

• Proactively chase overdue invoices by telephone, email and written correspondence, ensuring agreed timescales are met.
• Build and maintain strong, professional relationships with clients and internal stakeholders.
• Maintain accurate and up-to-date records of debt recovery activity within the Credit Control and in-house databases.
• Respond promptly and professionally to client and internal queries, taking ownership through to resolution.
• Monitor outstanding debt and identify potential problem accounts or opportunities for improved cash collection.
• Check client account statuses and issue monthly statements as required.
• Monitor invoice delivery and highlight any trends or issues to the Credit Manager.
• Work closely with the Credit Manager to identify potential problem debts and provide updates against cash collection targets.
• Prepare ad hoc reports, reconciliations and analysis as required.
• Attend internal meetings with teams to discuss outstanding debt and agree appropriate actions.
• Work closely with the wider Finance team to investigate and resolve client balances.
• Contribute to the ongoing improvement and effectiveness of credit control processes.

Skills

Credit control

Debt management

Client communication

Excel

Organization

Tools

Microsoft Office

Excel

Finance systems

Job description

Môrwell Talent Solutions Ltd in Cardiff is seeking an experienced Credit Controller to join a busy finance team on a permanent, full-time basis. You will chase overdue invoices, build client relationships and maintain accurate debt records in a hybrid working environment.

The role offers up to £33,000 per annum DOE, 25 days’ annual leave plus Bank Holidays, a 5% employer pension contribution, health cover and regular opportunities to develop credit control and wider finance skills.