Credit Controller (Hybrid)

Rg-Consultancy-; Wilmslow; Hybrid; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Hybrid working (3 days in the office,

Job summary

RG Consultancy is seeking a Credit Controller for a hybrid role in Wilmslow. The position focuses on managing a portfolio of customer accounts, ensuring timely payments and strong client relationships, while overseeing end-to-end accounts receivable and credit control processes.

Responsibilities include resolving queries, monitoring aged debt, maintaining records, and supporting month-end activities to help drive cash flow and efficiency. Hybrid work is offered with office and home days.

Qualifications

• At least 3 years of experience as a Credit Controller in a busy environment.
• Ability to communicate confidentially and effectively over the telephone and via email.
• Strong IT skills including accounting software and ERP systems.

Responsibilities

• Manage a portfolio of customer accounts with timely payment collection and strong relationships.
• Oversee end-to-end accounts receivable and credit control processes.
• Resolve payment, billing and account queries with customers and internal teams.
• Monitor aged debt, reduce risk and improve cash collection.
• Maintain accurate customer records and support month-end processes.

Skills

Credit control

Customer relationship management

Communication (phone/email)

Tools

ERP systems

Accounting software

Job description

Credit Controller (Hybrid) (GL/Req/0046901) Wilmslow, England

Salary: GBP32000 - GBP35000 per annum

RG Consultancy are working with a very well established and growing business in Wilmslow who are looking for an experienced Credit Controller to join their accounts team. This is a brand newly created role to support with company growth, increased workload and offers progression opportunities.

• 25 days holiday + 8 bank holidays
• Hybrid working (3 days in the office, 2 days from home)
• Enhanced pension scheme
• Free onsite parking

Role Overview

• Manage a portfolio of customer accounts, ensuring timely payment collection and strong customer relationships
• Oversee the end-to-end accounts receivable and credit control process
• Resolve payment, billing and account queries with customers and internal teams
• Monitor aged debt, reduce risk and improve cash collection
• Manage and maintain accurate customer records
• Support month-end processes, account reconciliations and reporting
• Collaborate with cross-functional teams to resolve issues and improve processes
• Ensure compliance with internal controls and regulatory requirements
• Identify and support implement process improvements to enhance efficiency
• Prioritise workloads to meet deadlines in abusy finance environment
• Build strong customer relationships to support dispute resolution and timely payments
• Contribute to team targets and key performance indicators

Person Specification

• At least 3 years’ experience working as a Credit Controller in a busy, high volume environment
• Ability to communicate confidentially and effectively over the telephone and via email
• Strong IT skills including accounting software and ERP systems