Hybrid Credit Controller — Cash Collections & Relationships

CitySprint; Redhill; Hybrid; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Annual leave + birthday

Maternity & paternity leave

Mental health support

Healthcare benefits

Family-friendly days

Death in service

Job summary

CitySprint is seeking a proactive Credit Controller to join our Platinum Team in Redhill on a maternity cover contract. This full-time role focuses on managing cash collections from key customer accounts and maintaining strong relationships to support timely payments.

You’ll work closely with the Senior Credit Controller, handling high-value accounts, resolving invoice queries, and ensuring accurate account reconciliations in a fast-paced environment.

Qualifications

• Experience in a Credit Control environment.
• Experience managing cash collections to targets.
• Strong communication and relationship-building skills.
• Excellent organisational skills and ability to meet deadlines.
• Attention to detail and problem-solving abilities.
• Customer-focused with cross-department collaboration.

Responsibilities

• Manage cash collections for key customer accounts.
• Build and maintain relationships with stakeholders.
• Investigate and resolve invoice and payment queries.
• Reconcile customer accounts and support month-end activities.
• Monitor outstanding debt and escalate issues as needed.
• Maintain customer records and financial systems.
• Prioritise workloads in a busy, time-sensitive environment.
• Identify opportunities to improve processes and ways of working.
• Support the wider Credit Control team in achieving targets.

Skills

Credit control

Communication

Attention to detail

Relationship-building

Tools

Excel

Job description

CitySprint is seeking a proactive Credit Controller to join our Platinum Team in Redhill on a maternity cover contract. This full-time role focuses on managing cash collections from key customer accounts and maintaining strong relationships to support timely payments.

You’ll work closely with the Senior Credit Controller, handling high-value accounts, resolving invoice queries, and ensuring accurate account reconciliations in a fast-paced environment.