Hybrid Credit Controller — Cash Collection & Billing Pro

Hill Dickinson LLP; Liverpool; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Annual leave 25 days

Annual bonus scheme

Private medical insurance via BUPA

Flexible pension scheme

Birthday privilege day and Christmas

Health & wellbeing benefits

Job summary

Hill Dickinson LLP is seeking a proactive Credit Controller in Liverpool to join the Finance Operations team. You will help maximise cash collection, reduce aged debt, and maintain strong relationships with clients and internal stakeholders.

This dual billing and credit control role operates in a fast-paced environment. You will be highly organised, adaptable, and able to handle high-volume workloads while supporting billing processes across a varied client portfolio.

Qualifications

• Proven experience in a credit control role, managing a high-value ledger
• Demonstrated ability to prioritise workload to maximise cash collection
• Excellent communication and negotiation skills
• Strong organisational skills to manage a busy portfolio independently
• High attention to detail and accuracy
• Proficient in Microsoft Excel and finance systems
• Proactive, adaptable and target-driven approach

Responsibilities

• Proactively manage a portfolio of customer accounts to ensure timely payment of invoices and cash collection targets
• Monitor and chase overdue debts by phone, resolving queries to reduce aged debt
• Build and maintain strong relationships with clients and internal stakeholders to support collection outcomes
• Process billing activities including bill checking, posting, credit notes, e-billing, and payor setup
• Process debt and disbursement write-offs and carry out ad hoc recovery exercises
• Maintain accurate records of all credit control activity
• Support month-end and year-end processes with deadlines
• Handle billing and credit control queries and provide team support
• Collaborate flexibly within the team to meet targets

Skills

Credit control

Cash collection

Communication

Negotiation

Excel

Education

CICM qualification

Tools

Finance systems

Job description

Hill Dickinson LLP is seeking a proactive Credit Controller in Liverpool to join the Finance Operations team. You will help maximise cash collection, reduce aged debt, and maintain strong relationships with clients and internal stakeholders.

This dual billing and credit control role operates in a fast-paced environment. You will be highly organised, adaptable, and able to handle high-volume workloads while supporting billing processes across a varied client portfolio.