Hybrid Credit & Collections Associate

Lithia UK Head Office; Nottingham; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

33 days annual leave

Birthday day off

Family Leave Policies

Salary Sacrifice car scheme

Volunteer day

Long service rewards

Career development training

Cycle to work

Discounts

Referral rewards

Job summary

Lithia UK Head Office is seeking a Credit Management Assistant for our Finance Shared Service Centre. Hybrid working with three days on-site and two days remote per week, based in Nottingham.

The role supports a nationwide retailer network, with duties across credit checks, overdue accounts, and query resolution while contributing to month-end activities and data integrity. You’ll work with ERP, Power BI and Zendesk tools, communicating with internal teams and customers to resolve issues

Qualifications

• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel.
• Familiarity with ERP systems and reporting tools (Power BI, Zendesk, Credit Assist) is desirable.
• Excellent attention to detail and ability to manage multiple priorities.

Responsibilities

• Perform credit checks and manage overdue accounts.
• Track queries and review aged debt reports.
• Communicate with internal teams and external customers to resolve queries.
• Process remittances, invoices and statements to support reconciliations.
• Support month-end close processes and ensure data integrity.
• Utilise third-party portals and internal systems to ensure SOX/audit compliance.
• Identify opportunities for process improvements and contribute to team projects.

Skills

Communication skills

Excel

Power BI

Zendesk

Credit Assist

ERP systems

Attention to detail

Multitasking

Tools

Power BI

Zendesk

Credit Assist

Job description

Lithia UK Head Office is seeking a Credit Management Assistant for our Finance Shared Service Centre. Hybrid working with three days on-site and two days remote per week, based in Nottingham.

The role supports a nationwide retailer network, with duties across credit checks, overdue accounts, and query resolution while contributing to month-end activities and data integrity. You’ll work with ERP, Power BI and Zendesk tools, communicating with internal teams and customers to resolve issues