Hybrid Credit Controller: Proactive Collections

Corona Energy; Westbury; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Private medical insurance

Life assurance

Profit share

Electric Vehicle scheme

Retail discounts

Development opportunities

Job summary

Corona Energy in the United Kingdom is seeking a proactive Credit Controller to manage a portfolio of corporate, government, and managing agent customers, driving collections performance.

You will build strong relationships, resolve invoice queries, and produce debt reports, working with wider teams to meet targets. The role is hybrid with Tue-Thu in the office and Mon & Fri at home, with a competitive benefits package.

Qualifications

• Previous experience in a Credit Control or Collections role.
• Strong communication and relationship-building skills.
• Strong organisation skills and the ability to prioritise workload effectively.
• Confident using multiple systems and learning new platforms quickly.
• Excellent numeracy and attention to detail.

Responsibilities

• Managing a portfolio of corporate customers across gas and electricity as the dedicated collections contact.
• Building and maintaining strong relationships with customers and internal stakeholders.
• Conducting regular phone calls, meetings, and conference calls with customers.
• Investigating and resolving invoice and payment queries.
• Producing debt reports and analysing customer account data.
• Reconciling customer accounts and ensuring data accuracy.
• Working collaboratively with wider teams to achieve collection targets.
• Identifying opportunities to improve processes and efficiencies.

Skills

Communication skills

Relationship-building

Organisation

Numeracy

Proactive collaboration

Tools

Excel

Pivot Tables

VLOOKUP

Job description

Corona Energy in the United Kingdom is seeking a proactive Credit Controller to manage a portfolio of corporate, government, and managing agent customers, driving collections performance.

You will build strong relationships, resolve invoice queries, and produce debt reports, working with wider teams to meet targets. The role is hybrid with Tue-Thu in the office and Mon & Fri at home, with a competitive benefits package.