Hybrid Communications Officer: Stories, Impact & Engagement

The Third Age Trust - u3; Greater London; Hybrid; GBP 33,000 - 40,000; Full time

Job summary

The Third Age Trust (u3a) in London is seeking a Communications Officer to develop engaging content and campaigns that raise awareness of u3a and inspire people to join. Reporting to the Communications Manager, you will work with the existing Communications Officer and Digital Marketing Manager to create stories for web, email, social media and PR.

You will bring hands-on experience with email, social media, writing, imagery and short-form video, plus experience working with a PR agency.

Qualifications

• Experience in communications, content, marketing or research communications, creating material for different audiences across web, newsletters, email, social media, reports or PR.
• Ability to identify strong stories and work with colleagues and stakeholders to turn them into content.
• Strong editorial judgement, writing, editing and proofreading, with excellent attention to detail.
• Able to translate complex research, insight, data and evidence into clear, engaging, accurate and accessible communications.
• Skilled in digital content creation, prioritising multiple projects and deadlines, and building constructive working relationships.
• Understanding of audience-focused communication, brand consistency, accessibility and the use of research and evidence in PR and engagement.

Responsibilities

• Develop written, visual and digital content for the u3a website, email, newsletters, social media, reports, blogs, publications and PR.
• Turn research, insight, data, policy and member activity into accessible, accurate communications for members, prospective members, media and other audiences.
• Identify stories, case studies, evidence and content angles; support the Communications Manager and PR agency with research-led and member stories.
• Plan and deliver communications activity around research, insight, impact and policy outputs.
• Write and deliver the monthly u3a Friends newsletter and other Trust newsletters.
• Contribute to organic social media and work with Digital Marketing to improve content, messaging and calls to action using performance insights.
• Ensure publications, reports and publicity materials are clear, accessible and consistent with u3a's brand.
• Use CMS, email/e-CRM, social platforms and Adobe Creative Suite/Canva or similar tools to produce content.
• Build strong relationships with staff, volunteers, members, trustees, suppliers and external partners; support other departmental projects as needed.

Skills

Storytelling

Editing & proofreading

Content creation

Audience-focused communication

Brand consistency & accessibility

Collaborative teamwork

Identify strong stories

Education

Marketing or communications qualification advantageous

Tools

CMS

Email/e-CRM

Adobe Creative Suite

Canva

Job description

The Third Age Trust (u3a) in London is seeking a Communications Officer to develop engaging content and campaigns that raise awareness of u3a and inspire people to join. Reporting to the Communications Manager, you will work with the existing Communications Officer and Digital Marketing Manager to create stories for web, email, social media and PR.

You will bring hands-on experience with email, social media, writing, imagery and short-form video, plus experience working with a PR agency.