Hybrid Commissioning & Contract Performance Officer

WMJobs; Worcester; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Holiday entitlement

LGPS pension

Learning & development

Hybrid working

Job summary

Worcestershire County Council is seeking a Commissioning Contract and Support Officer in Worcester to join the Adult Social Care Commissioning Team on a 12-month fixed-term contract. The role focuses on commissioning contract administration, financial processes and performance intelligence to improve outcomes for residents.

The successful candidate will manage provider onboarding, contracts and procurement records, and develop performance dashboards using Power BI and other MI tools.

Qualifications

• Experience of supporting contract monitoring, commissioning or provider management activities.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• Experience of analysing, interpreting and presenting information and performance data.
• Excellent communication and relationship-building skills.
• Strong IT skills, including Microsoft Excel and the use of databases or management information systems.
• Proactive approach to problem solving and continuous improvement.
• Ability to work collaboratively with a wide range of internal and external stakeholders.
• Commitment to delivering excellent customer service and maintaining high standards of accuracy and professionalism.
• Knowledge of Adult Social Care and commissioning processes, contract management systems; Power BI or financial administration would be advantageous.

Responsibilities

• Act as a first point of contact for providers and stakeholders to ensure services are delivered effectively.
• Manage contracts, financial records, and performance information to support decisions.
• Produce performance reports, dashboards and management information.
• Support commissioning projects, service improvements and market development.
• Analyse data and present information to support evidence-based decisions.
• Collaborate with Finance, Legal, and other teams to ensure effective contract management.
• Develop digital tools, reporting solutions and process improvements to enhance efficiency.

Skills

Contract management

Performance monitoring

Data analysis

Stakeholder management

Excel

Tools

Power BI

Databases

Job description

Worcestershire County Council is seeking a Commissioning Contract and Support Officer in Worcester to join the Adult Social Care Commissioning Team on a 12-month fixed-term contract. The role focuses on commissioning contract administration, financial processes and performance intelligence to improve outcomes for residents.

The successful candidate will manage provider onboarding, contracts and procurement records, and develop performance dashboards using Power BI and other MI tools.