Hybrid Claims Business Analyst: Agile Product Partner

Tokio Marine HCC International

Greater London

Híbrido

GBP 55 000 - 75 000

Tempo integral

14 dias+

Uma candidatura completa num minuto

Currículo e carta de apresentação personalizados, prontos a enviar.

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Resumo da oferta

Tokio Marine HCC International in London is recruiting a Claims Business Analyst to join the Claims Performance team. You will bridge business and delivery teams, document requirements, and prioritise the backlog in an agile product environment.

You will bring extensive BA experience in insurance, strong analysis, stakeholder management and knowledge of London Market claims systems. The role supports product, technology and change to improve efficiency and customer outcomes.

Qualificações

Demonstrable experience as a Business Analyst, preferably within insurance or a regulated environment.
Experience eliciting, analysing, documenting and validating business and functional requirements.
Experience producing BRDs, epics, features, user stories, use cases and acceptance criteria.
Experience facilitating requirements workshops and stakeholder interviews, resolving ambiguity.
Strong process-mapping using recognised modelling techniques.

Responsabilidades

Understand strategic objectives, business challenges, and operational needs with Claims stakeholders.
Elicit, analyse, document and validate requirements; translate them into epics, features and acceptance criteria.
Facilitate workshops and interviews across Claims, Operations, Product, Technology and Change.
Define and maintain requirements artefacts and traceability matrices.
Support backlog refinement and prioritisation; ensure items are well defined for delivery.
Assist in User Acceptance Testing planning and execution.
Maintain traceability and support change control throughout delivery lifecycles.
Conduct impact assessments and support change initiatives.