Hybrid Capacity Planning Lead - Data-Driven Ops

Pertemps; Reading; Hybrid; GBP 52,000 - 59,000; Full time

Benefits offered by this job

Competitive salary

Holiday entitlement

Performance pay

Pension scheme

Health & wellbeing benefits

Job summary

Thames Water is seeking a Capacity Planning Manager to lead a small team of Demand and Capacity Analysts, balancing demand and optimising resources across Water Production, Wastewater Treatment and Pumping. You will produce forecasts and translate insights into actionable decisions for operations and reporting tools.

The role is based in Reading with hybrid working (1 day in the office, plus team days). You’ll work with senior stakeholders, drive efficiency, and contribute to a generous pension,

Qualifications

• Experience leading, coaching and managing a team, including performance management, team strategy and supporting career progression
• Experience working in a similar role focused on business improvement through data, with a good understanding of capacity planning levers and metrics
• Strong analytical and problem-solving skills, with experience in capacity or resource planning
• Confidence working with and influencing senior stakeholders
• Solid technical skills in Excel or Power BI (SQL experience would be a plus)
• A background in operational planning, scheduling or field management would be an advantage
• A degree in an analytical field such as Science, Maths, or Geography is desirable but not essential
• Strong operational and data experience, but who may not yet have formal managerial experience, are also encouraged to apply

Responsibilities

• Leading and coaching a team of Demand and Capacity Analysts, supporting their development and performance
• Building strong relationships with operational teams across Water Production, Wastewater Treatment, and Pumping
• Producing demand and capacity forecasts, and using your insights to shape business strategy and improve performance
• Acting as a bridge between operational teams and data & insight colleagues, ensuring we use data to drive decision-making
• Reviewing and improving processes to identify smarter, more efficient ways of working
• Working as a product owner to develop and enhance reporting tools that support demand and capacity planning

Skills

Team leadership

Capacity planning

Data analysis

Forecasting

Excel/Power BI

Stakeholder management

SQL knowledge

Operational planning

Education

Analytical degree (Science/Maths/Geography)

Tools

Excel

Power BI

SQL

Job description

Thames Water is seeking a Capacity Planning Manager to lead a small team of Demand and Capacity Analysts, balancing demand and optimising resources across Water Production, Wastewater Treatment and Pumping. You will produce forecasts and translate insights into actionable decisions for operations and reporting tools.

The role is based in Reading with hybrid working (1 day in the office, plus team days). You’ll work with senior stakeholders, drive efficiency, and contribute to a generous pension,