Hybrid Business Support Assistant – Public Service Admin

Wakefield Council; Brighton; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Hybrid working

LGPS pension

Employee assistance programme

Discounts for leisure facilities

Cycle to work

Job summary

Wakefield Council is seeking a proactive Business Support Assistant to join the Equipment Service. You’ll manage daily planning, handle enquiries, process equipment orders and report faults, delivering high-quality admin support to colleagues, partners and the public.

You’ll work within a friendly, multi-disciplinary team, with full in-house training, hybrid working and a generous benefits package including LGPS pension and employee assistance.

Qualifications

• Knowledge and understanding of business administration systems and procedures.
• Experience working both independently and as part of a team in a busy office environment.
• Excellent communication and organisational skills.
• The ability to learn quickly and adapt to new situations.
• A positive, flexible attitude towards change.

Responsibilities

• As a Business Support Assistant, you will be responsible for the daily planning and organisation of work, acting as the first point of contact for a wide range of enquiries.
• This includes handling routine and non-routine queries, processing equipment orders, and reporting equipment breakdowns, both verbally and in writing.
• You will use your advanced organisational, communication, IT and telephone skills to ensure the continuity of the service each day.
• A key part of the role is delivering a responsive, high-quality business support function to internal and external customers.
• You will work closely with: Other Business Support Assistants, The Administration Coordinator, The Team Manager.

Skills

Communication skills

Organisational skills

Admin systems knowledge

Teamwork experience

Adaptability

Job description

Wakefield Council is seeking a proactive Business Support Assistant to join the Equipment Service. You’ll manage daily planning, handle enquiries, process equipment orders and report faults, delivering high-quality admin support to colleagues, partners and the public.

You’ll work within a friendly, multi-disciplinary team, with full in-house training, hybrid working and a generous benefits package including LGPS pension and employee assistance.